FAQ

Do you offer free shipping?

Yes. Free shipping on all US orders. No minimum required.

How long does delivery take?

6 to 12 business days delivery time.

Do you ship internationally?

No. We currently ship within the United States only.

Can I track my order?

Yes. You will receive a tracking link by email once your order ships.

What is your return policy?

Returns accepted within 30 days of delivery. Items must be unworn and in original condition.

How do I return an item?

Email us at support@vibeejoux.com with your order number. We will help you from there.

How long does a refund take?

Within 7 business days after we receive your return.

Can I cancel my order?

Yes, within 12 hours of placing it. Email us as soon as possible.

How do I contact you?

Email: support@vibeejoux.com

Phone: +1 505-378-4158

Monday to Friday, 8:00 a.m. – 5:00 p.m. EST